Many reviewers recommend cross-checking Google Flights, or airlines directly to see how their fares compare. Either that or they throw in hidden fees so your fare is actually more expensive than you thought it would be. The downside to getting Carrot Cash instead of real money back is that you'll only have the option to reuse that money within their app and nowhere else.Īnother recurring complaint is that Hopper doesn’t offer the lowest fares available and that they won’t price match if you were to find a cheaper fare elsewhere after already booking through them.
If these reviewers then requested a refund, they were only offered Carrot Cash, rather than the money itself.Ĭarrot Cash is Hopper's internal reward system, with 1 Carrot Cash being equivalent of 1 USD. Several reviewers commented that despite paying a deposit to freeze their fare at the low rate they wanted, they were ultimately charged more after returning to pay the remainder of the fare. One recurring complaint has to do with the prize freeze feature on Hopper. There's plenty of other travel deal sites you can check out to expand your options when finding cheap flights! This protects you should anything happen where you need to contact customer service, or should any other difficulties arise. That being said, many online comments have indicated it’s an app best used to see what the best rates are, and then to book directly with the airlines or hotels themselves. In short, you can trust Hopper! If you’re traveling on a very tight budget, Hopper can be a great app to scan for cheap flights and hotels. Is the Hopper app legit?Ĭan you trust Hopper flights, hotels, and car rentals? Are the deals Hopper shows legit? This means that you essentially have to make a purchase to speak with anyone.ĭo note that if you purchase a flight through a low-cost carrier, you’ll need to contact them to manage your bookings. That is the only way to contact the support team directly. If you have any concerns or problems, you must make any requests directly through your booking on the app.
With the service only being provided on mobile apps, it’s important to look at what Hopper's customer service is like before you dive headfirst into purchasing a flight or a week in a hotel through them. Image Courtesy: Hopper What are people saying about Hopper? Hopper has made its name in the travel industry, but is it any good? Read on for our take on this well-known app! One provider, in particular, that’s frequently mentioned in the travel circles is Hopper app. After all, with the tremendous amount of cheap flight offers out there, it's easy to get caught with some that aren't real or are straight-up scams. Just like our review of Momondo or Thrifty Traveler, we'd like to make sure travelers know what they're signing themselves up for when they're looking at cheap flights online. While there are many ways to find cheap travel deals online, and it can be overwhelming sometimes to decide on the one for you to use!ĭon’t worry, we’re here to help provide an honest review of the travel apps and websites and tell you if they're really as "helpful" or "handy" as they'd like to put it. As a fellow traveler myself, I've fallen in love with travel deals sites and providers that helps you cut costs on that expensive flight ticket you need for your trip.
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